Privacy Policy

We establish this privacy policy and ensure that it will be observed by all our employees so that we can fulfill our social duty to properly manage and protect personal information.

[1] Compliance with laws and norms

We will observe the laws, regulations, and other norms regarding the protection of personal information.

[2] Collection and use of personal information

When collecting personal information, we will specify the purposes of collection and obtain prior consent. Our use of personal information will be limited to the extent necessary to fulfill the purposes of collection and will not deviate from those purposes.

[3] Prohibition of provision and disclosure to third parties

We will not provide or disclose personal information to third parties without the consent of the subjects of information except for provision pursuant to the laws or regulations or legitimate demands from public organizations, etc., and provision to outsourcing contractors to the extent necessary for service provision. When personal information is provided to outsourcing contractors, we will ensure their proper management of the information by including confidentiality clauses in the outsourcing contracts and exercising oversight on their management activities.

[4] Security management framework

We will establish a necessary management framework to prevent personal information from being lost, destroyed, improperly altered or leaked, and will implement strict systematic security measures. Should any issue arise, we will promptly take appropriate corrective actions.

[5] Confirmation of personal information

We will meet requests for the disclosure and correction of personal information regarding you within a reasonable period and to the extent reasonable only when such requests have been made by you and your identity has been established. Please contact the following help desk.

[6] Maintenance and continuous improvement of the management framework

We will develop a compliance program necessary to protect personal information, endeavor to maintain an information management framework, reappraise and improve it in order to respond properly to changes in the social environment, and conduct necessary employee education.
March 14, 2020
JR East i-STATIONS, Inc.